Success Story A
Recently our team responded to a client in the Coating Industry who needed
immediate service on an Oxidizer. Within 24 hours, we were on site and initiating
the removal of the damaged areas and installation of a replacement. In less
than 3 days, the repaired sections and components were in place and completely
functional. Our client, who expected the process to take over a week based
on past experience with other Groups in the Industry, was overjoyed by the
efficiency of our team. After the replacement, we initiated a time and money
saving preventative maintenance agreement to ensure that these components
will outlive and outperform his previous units.
Success Story B
On another instance our team was notified by a client in the Can Industry of
a Failure with the Main Exhaust Fan on a Thermal Oxidizer. The Manufacturer
was unable to provide the Parts or Service for 4-8 weeks. ES&T responded
and in less than 6 hours had the proper equipment and personnel in route and
within 48 hours the customer was back online and in production.
Success Story C
ES&T was called into action on a Sunday Morning at 5:30 am regarding an
Oxidizer that had gone down due to a fire. ES&T responded and had personnel
and equipment on site within 8 hours and materials within 16 hours. With only
4 days to rebuild the unit and get it back on line before it began interrupting
production in several other facilities, ES&T focused its entire group on
this project and was able to get the customer back into production in just
over 3 days. Thereby diverting production interference in 3 other facilities
due to a lack of product from this one.